Returns Policy for CORVANELIX

Overview

At CORVANELIX, we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely pleased with your order, our Returns Policy offers detailed guidance on how to proceed.

Eligibility for Returns

• Items must be returned within 30 days of receipt.
• Products should be in their original condition, with all tags and packaging intact.
• Some items, such as personalized goods or intimate apparel, may not be eligible for return unless defective.

How to Initiate a Return

To start a return, please follow these steps:

1. Contact our customer service team via the contact form on corvanelix.com.
2. Provide your order number and a brief explanation of the return.
3. Await approval and further instructions from our team before sending any items back.

Return Shipping

Customers are responsible for covering the cost of return shipping, unless the return is due to a mistake on our part or the product is defective.

Refund Process

• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges

If you need to exchange an item for a different size or color, please contact our customer service team to confirm stock availability before proceeding with a return.

Note: We reserve the right to adjust our returns policy at any time. It is advisable to check our website for the most recent updates.

For any additional questions or concerns, please contact us through our official channels on corvanelix.com.